Your Questions Answered

Is Haileybury a safe place to study?

Haileybury is a small, self-contained campus, located in the village of Hertford Heath - a very safe environment for young people.

At night, the school is protected by a security patrol, and all gates are locked at 2300 hours.

When you arrive at the school you must give us your passport, tickets and pocket money. We put them in the school safe and you can have access to your pocket money each day.

All of our staff live on site so there are always people around to help if you have a problem.

What is the accommodation like?

Each boarding house at Haileybury has a mixture of rooms, including multi-bedded dormitories, single and twin rooms.

Younger students enjoy more companionship in the dormitories, whilst older students are allocated single or double rooms. There are also a limited number of 3 or 4 bedded rooms in some houses.

Each house has modern bathroom and shower facilities, which are shared by all the students, and are available for use throughout the day.

We have separate houses for girls and boys. Students are allowed to visit the common rooms, but not bedrooms.

What food is provided?

The award winning catering at Haileybury is varied and of a good quality. There are 3 well-balanced meals a day, with healthy options at each meal. Everything is cooked on site including bread and traditional English puddings.

Students are encouraged to try different English foods – there is always plenty to eat. Please inform us of any dietary requirements and we will cater for these.

We provide a light supper in the boarding houses before you go to bed.

There is a café for students to buy refreshments if they wish to.

How can I improve my English?

There are 20 lessons of formal classes each week, which focus strongly on spoken English. You study General English, British Culture and create a theatrical production with your Project class.

You mix with students from other countries as well as your own and communicate with your new friends in English.

During sports and excursions you use English with your fellow international students and when you work together to produce an end-of course project show.

Most students find their confidence in English improves considerably during the stay. We usually have 20 different nationalities represented in the school so it is important that you arrive with an open mind, make friends with other nationalities and practise your English as much as possible.

What excursions are there?

Our 3-week programme includes 3 full-day trips to London, involving visits to the wonderful Science, Natural History and British Museums, National Art Gallery and many places of interest. There is also supervised free time for present-shopping.

Our students also go on full-day visits to Cambridge and Windsor and half-day visits to St Albans and Hertford.

On Sundays there are optional trips for an extra charge to many exciting places such as Brighton, Warwick, London, the Harry Potter Warner Brothers studios and Thorpe Park amusement park.

Is there a laundry service?

There is a laundry service for personal washing during the second and third weeks of the course, for a small extra charge.

Bed linen is changed once a week (included in cost). Please note you should bring your own towels for showering and swimming, these are not provided by the school.

What happens when I arrive at the airport?

A member of staff or one of our drivers will be waiting for you in the arrivals lounge, holding an ISC sign. They will accompany you to the school or you will travel with other students by coach to ISC.

On departure, we will take you to the airport terminal. Alternatively, we offer a check in service or unaccompanied minors service at an extra cost, which must be booked in advance.

What are the school rules?

The students are told the school rules in the welcome talk and in their first lesson. Students are asked to sign a student agreement upon enrolment, agreeing to behave properly during the course. There are common sense rules at Haileybury, such as no bullying or anti-social behaviour, no drugs, alcohol or smoking on site.

Students who break these rules may be sent home at their parents’ expense. Similarly, we will not tolerate verbal or physical abuse of Haileybury staff, our staff or other students.

Part of our responsibility for the safety of each student involves ensuring that every student is treated well and fairly by everyone else attending or connected with the school.

We require a £30/40 euro damage deposit from you on arrival. This will be returned at the end of the course if no damage has been done.

Who accredits the courses?

ISC is accredited by the British Council and is inspected regularly. The BC Accreditation Scheme assesses the standards of management, resources and premises, teaching and welfare. Accredited organisations have to meet the overall standard in each aspect of what they offer.

We are also members of EnglishUK, the world's leading language teaching association and this provides you with a further guarantee of high quality and good service. In fact, students can appeal to English UK if they are dissatisfied with the way a school deals with a complaint.

The British Council inspected and accredited International Student Club in August 2016. Strengths were noted in the areas of teaching, staff management, student administration, quality assurance, premises and facilities, care of students, accommodation, leisure opportunities and care of under-18s.

We have also been awarded ‘Centre of Excellence’ status by the EL Gazette, based on our recent British Council inspection. ISC appears in the top 20% of UK language schools.

An excellent summer school in an amazing location